Open (REST) API Fundamentals Course

Why should you take this Course?

Open API Course Overview

A fundamental course on TMFORUM's Open API or Integration Framework for IT System Architects/Solution Designers & Solution Integrators working for global digital service providers - Aim of this course is to share knowledge required for digital transformations of business & IT System landscape of mid-size to large organizations to make their IT solution integration effective and efficient (which is an obligation for sustaining competition in the post-Covid world).

Open APIs were developed collaboratively to improve business and IT agility and interoperability dramatically. They unlock a spectrum of growth opportunities for communications services providers (CSP) and their ecosystem associates and suppliers by empowering partnering, driving innovation by enabling the exposure and monetization of new products and services while lessening the complexity and cost of operations and lessening the time to market.

What value can you provide to your customers learning Open(REST) API?

Eliminate Barriers

If you are already engaging your clients or partners through portals or mobile applications, that is a great first step. However, you may be inadvertently creating barriers for those folks in the form of logins and lack of flexibility. If you create an open API that your external end user can integrate into their application and customize to their needs, you're removing any barriers from them using your services or goods. The ability to integrate directly into your system will give them far more freedom and ability to help themselves. This creates long-term buy-in from the customer.

Promote Innovation

Web portals and mobile applications assume a certain level of usage requirements. Focusing on UX enables you to design an application to provide the maximum value to your end use. Nevertheless, at the same time, you're pre-determining how your service is being used. If you strip it back and open API for customers, partners, and vendors, they may use it in ways you never considered. You may realize that there are whole new industries and verticals you can service.

Utilize Customer Insights

Usage logging is nothing new in developing an understanding of how end users are interacting with various applications. However, too often the efforts of analyzing this data is spent on determining how the users are interacting with the application rather than the services that are most useful to them. If your API is integrated into an application by the end-user, you'll be able to analyze how you provide value to the end user’s organization, not just the user. By focusing on analyzing the services called rather than application usability, you can invest in making improvements in the areas that matter most to your top customers.

Streamline Operations

In addition to customers, you should be considering internal end users as well as suppliers and partners. Imagine the potential for your organization if you can connect requests from your customers to an on-demand model that notifies internal resources as well as external suppliers or partners. By completing this circuit, you created a digital business that is primed to scale. You can automate requests and responses amongst multiple parties instead of being the gatekeeper or, more likely, the roadblock.

Who should attend this course?

-Solution Architect

-Integration Architect

-Data Architect or Modeler

-API Designers

-Enterprise Architects

-API Developers

-SOA Architects

-Managers

-Project Managers

-Business Analysts

What you will learn by end of this course?

Standard practices used while designing APIs to be used for integrations of different applications from different vendors

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